Public & Private Sector Staff Trainings

Basic computer Software & Hardware Training

What Your Staff Will Learn In This;

List various hardware and software devices
Explain the role of the central processing unit (CPU)
Summarise the evolution of computers and identify the main contributors to the field of computer science
Recall the key components of an operating system
Discuss corrective maintenance and its cyber security objectives
Explain the ‘CIA triad’ and its role in maintaining computer security

Microsoft Office

MS Office Offline Office 365 Online

Describe what Office 365 can do for your business
List the features and requirements of Office 365
Explain how to add or change a domain in Office 365
Discuss different administration roles available in Office 365
Explain the process of adding and managing users in both the office 365 GUI and in PowerShell
Discuss the different types of identities in the office 365 environment
Describe what DirSync requires to run in your system
Distinguish the difference between Single Sign-On and Same Sign-On

Cloud computing

Mobile and Cloud Computing

Explain the features available in smartphones, phablets, and tablets
Discuss the fundamentals of the Android application system
Explain the types of wireless connection
Discuss how a wireless connection works
Explain the functions and features of WiMAX
Explain the fundamentals of cloud computing
Discuss the services which cloud computing provides
List different cloud service providers

Cybersecurity awareness

knowledge and tools you need to protect yourself and your sensitive information from security breaches.

Recognize the signs of identity theft
Explain the process for data classification
Outline how to protect your digital information
Define digital security from end-to-end
Classify digital security policies

Data privacy & IT Policies

Data Privacy & Protection

Identify types of personal and sensitive data and associated legal obligations
Explain key data privacy laws (e.g., GDPR, CCPA) and their impact on businesses
Categorise data by sensitivity and develop protection strategies
Assess data security risks and determine mitigation strategies
Create a data protection policy with core privacy principles
Evaluate and adjust data protection measures based on audits
Apply best practices for securing customer information
Describe the importance of data privacy and the consequences of non-compliance

IT Policies

Access Control Policy: defines the data security and governance standards within the organization.
Data Protection and Privacy Policy: provide documentation for users about how their data will be handled and used for particular purposes.
Software Management Policies: sets out the guidelines for how you will manage your software during development, maintenance, and shipping.
IT Personnel Policies: provide instructions for employees about how to conduct themselves during business hours.
Incident Response Procedures: provide an emergency plan to execute during a system error or implement a recovery.
Backup and Disaster Recovery Procedures: a step-by-step recovery plan for protecting your data.

AI & ChatGPT

Explain how to install ChatGPT on a smartphone and use the chatbot as a personal assistant
Describe how to use the ChatGPT mobile app to interpret videos and stimulate a conversation
Outline the use of the chatbot to automate management tasks and assist in crisis resolution
Distinguish the features of different models of GPT
Generate and interpret images and analyse data using ChatGPT 4o
List the strategies for writing prompts to get better results from GPT models
Compare the features of Gemini AI and Microsoft Copilot with ChatGPT 4
Discuss how to use ChatGPT for project planning and create presentations with Canva
Recall the use of ChatGPT to write a cover letter for a job application and create an appropriate resume

Basic OpenSource Softwares & Linux OS

LibreOffice
free open-source office suite offering tools similar to Microsoft Office

GIMP
free and open-source image editor, similar to Photoshop, suitable for editing and creating images

Inkscape
free and open-source vector graphics editor, useful for creating and editing illustrations, logos, and other vector graphics

OpenShot
free and open-source video editor for creating and editing videos

Blender
free and open-source 3D computer graphics software tool

Ubuntu - A Linux OS
ease of use, and a large community, Ubuntu is a great option for both beginners and experienced users. It's a good choice for general office tasks, including web browsing, document editing